Our Difference

Local Service, National Support

5,000 Communities across Australia choose Smarter Communities

Smarter Communities is a family-owned business with a long-established history in property and strata title management dating back to 1978.

With more than four decades of evolving strata knowledge and expertise, Smarter Communities is now one of the largest strata management companies in Australia after successful integrations of leading local strata companies.

The Smarter Communities group now comprises five state-leading strata management companies; Adelaide Strata and Community Management (SA), Challenge Strata Management (QLD), Ernst Body Corporate Management (QLD), Strata Title Management (NSW & QLD), and Victoria Body Corporate Services (VIC).

Our People

Honesty, quality, curiosity, and collaboration

At the core of our business is our people. They form our wider family and focus on delivering innovative, cost effective and long-lasting solutions to our customers.

The Smarter Communities group is a distinctive employer with a people and culture diversity as unique as the properties we manage. Our teams are equipped with the training, tools and trust they require to perform their duties at exceptionally high levels.

Together we have nurtured and grown an extremely capable, adaptable and pioneering team of professionals who are valued and respected. In turn, our people are devoted to delivering outstanding results and are rewarded for their efforts.

Right beside our great Chief Executive Officer, J Alexander Lang, are our award-winning and industry recognised people who have a passion for property, and genuinely care for the communities under our management.

Technology

Building Smarter Communities

We’ve invested heavily in industry-leading digital and online platforms to safeguard clarity, speed and efficiencies across its strata services.

The ease of conducting strata management utilising these technologies has improved considerably with more time for community managers to be managing communities, not caught up in administrative duties.

The implementation of direct points of contact within the business for clients, making communication even easier, has been extremely well received.

Innovation is our key focus. We fast tracked StrataVote implementation to allow online meeting voting. We introduced a suite of Microsoft products to improve communication and streamline standardisation throughout the business. Every staff member was issued a laptop regardless of position with video conferencing technology.

Partnerships

When you find people as passionate about apartments and creating the ideal apartment lifestyle as we are, we naturally wanted to align with them.

Australian Apartment Advocacy (AAA) is a not-for-profit agency that undertakes research with apartment owners and residents to lobby government and developers about the needs of the apartment community.

By partnering with the AAA, we can provide support for the invaluable research (such as how building defects impact owner confidence) and assist with educating the public on the benefits of apartment living.

AAA is the voice for people who choose apartments. Together we’re on your side to create a better lifestyle for those living and invested in strata communities.

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