Executive General Manager - Smarter Communities
Richard joined Victoria Body Corporate Services (VBCS, a subsidiary of Smarter Communities) in 2001 after a successful career spanning 22 years in Banking and Finance. Since embarking on his career in strata, he has taken on numerous senior management roles including General Manager of Strata Operations, which lead to his promotion to General Manager – Southern Communities, with overall responsibility for the operations of Adelaide Strata & Communities Management, Strata Title Management (Sydney Metro) and VBCS.
In July 2019, Richard was promoted to his current position as Executive General Manager of Smarter Communities with overall responsibility for the customer operations of all brands within the Smarter Communities portfolio.
Richard is a proven leader in developing teams to transform and grow businesses. His vision is to ensure service delivery standards are not only met, but exceeded, and to build a strong stable team of high achievers that drive performance to new heights.
Richard is an Accredited Practising Strata Manager (APSM) of Strata Community Australia Victoria (SCA VIC).